Optibus Expands End-to-End Platform with Real-Time Control for Public Transportation

Written by Abigail Levner | June 12, 2025

Optibus, the AI-powered software for planning and operating public transportation, today announced a major product launch that adds a new element to its end-to-end platform experience: Control, the live operations solution of Optibus’ software.

Designed to give public transportation providers precision command over live service delivery and operations, Control is a modular cloud solution that combines real-time visibility with smart decision-making tools. The solution gives operations teams the tools needed to monitor and adapt services in the moment, leading to fewer service disruptions, improved regulatory compliance and on-time performance, and faster communication between the control center, drivers, and passengers.

Seamlessly integrated with all Optibus products, Control strengthens Optibus’ position as the leading one-stop solution for all phases of public transportation service planning and delivery. Control is also vendor-agnostic, able to connect seamlessly to in-vehicle systems, enabling real-time driver guidance, messaging, onboard passenger announcements, and safety features such as CCTV and emergency alerts.

In Optibus Control, the Live Map View provides real-time visibility into live vehicle location and performance metrics.

Smarter, Real-Time Control Operations

Optibus Control is built for depot managers, dispatchers, and anyone in charge of running daily service. With Control, operations teams have full visibility into and control over real-time service delivery — in one place. The key benefits of Control include:

Real-Time Monitoring: Give your control center live visibility into vehicle location, performance metrics, and service status, plus the tools to manage service disruptions in real time.
Driver Operations: Manage and reassign crew duties and communicate with drivers in real time to keep services moving smoothly.
Compliance and Certification: Reduce compliance-reliant administrative effort with audit-grade mileage certification and automatic documentation and reporting on service delivery versus service plans.
Passenger Communication: Keep passengers informed with real-time service announcements and alerts onboard the vehicle and across passenger information apps and displays.

Lightweight and flexible by design, Control is scalable to unique operational demands, be it deploying basic compliance features on a few vehicles or running a full-scale control center for a large fleet. Leveraging Optibus’ cloud-native architecture, operators enjoy regular product updates, easy installations, minimal maintenance, and costs that are up to 75% lower than legacy systems.

With the addition of Optibus Control for real-time service monitoring, Optibus offers the most comprehensive one-stop solution for every phase of planning and operating public transportation networks.

A Fully Integrated, End-to-End Experience

Control seamlessly integrates with the rest of the Optibus platform - including Planning, Scheduling, Operations, and Passenger Information - introducing new product synergies and ensuring that plans, schedules, and day-of operations are always connected and consistent. Optibus' end-to-end platform play supports public transportation providers throughout service management:

In Planning, planners design services - including routes, stops, frequencies, and timetables - to meet passenger demand and policy goals.
In Scheduling and Rostering, schedulers turn plans into executable vehicle and crew schedules that account for operational constraints, labor rules, and cost-efficiency.
In Operations, dispatchers manage daily service execution, including assigning vehicles and drivers, handling exceptions, and adapting to real-world disruptions.
In Control, controllers oversee live service delivery by monitoring vehicle locations and performance, responding in real time, and ensuring service reliability.
Optibus’ Passenger Information offerings dispatch live service updates based on Control insights.
When it comes time for compliance and performance evaluation, Control holds all the information needed for accurate reporting.
With real-time service insights instantly accessible within Operations and feeding back into Planning, Optibus creates a continuous feedback loop that improves service quality and responsiveness over time.

These powerful synergies enable operators to manage all stages, datapoints, and decisions involved in the service lifecycle in one place, creating a unified experience for end-to-end service planning and management.

Amos Haggiag, CEO and co-founder of Optibus, said:

“Control delivers on Optibus’ mission to build a fully unified platform for public transportation management. Through continuous feedback between planning and real-time operations, we’re enabling operators to plan and deliver better transportation networks—faster. It’s a major step forward in transforming service delivery and the passenger experience.”

See Control in Action at UITP Hamburg

Optibus will debut Control at the UITP Summit in Hamburg, from June 15–18, 2025, at Hall A3, Booth A3434. Attendees can book a live Control demo at this link.

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